Linked back to peterme's discussion thread on branding again this morning, not intentionally, and I’m still a bit perplexed and bemused. The UX antibodies have sensed a foreign virus, and it is fascinating to watch the defenses, the accommodation and the battles in the interaction with: “branding”. Am I any different? Probably not, and I have found a new suit of armor to wear – Memetic Theory – in my attempt to educate all, with missionary zeal, in the triumph of the brand-eme.
First, with a broad stroke, I attempt to banish the interloper – UX – by association with the outmoded, if not discredited: It appears that user-centered doctrine is based in a traditional Darwinist “survival of the fittest” Weltansicht mixed with a more familiar cultural hamstring, Amerikanischer Puritanism. Here goes: Our job as designers is to develop a better, more successful product (read: organism) that will, by virtue of its superior qualities, will survive in the marketplace (read: cold, cruel world). Of course, any association with marketing (read: Eve, the Devil) will corrupt the product and the user (read: us, poor sinners).
On the other hand, a brand-centric point of view recognizes that, first, and foremost, we are symbolic creatures and that we live and die on Signs. In neo-Darwinian fashion, we believe that it will remain a battle for the fittest. It won’t be the best product or tool that wins necessarily: we’ve overcome that (wir haben überwunden das), it’s second nature to us already. Our work as designers begins and ends with Being, what’s coming over the horizon, capturing the usable, and making it live and resonate within our symbolic arsenal. It WILL function, we’ll make sure of that; but first, let it be part of the thriving excess of signs, symbols, jingles and doo-dads. In other words, let it be a Meme.
OK, now that the monster is out of the box, let me restate it: Our work as designers is to develop ever more compelling memes that allow symbolic association and identity to thrive between the brand and its functional components. By virtue of the symbolic association a person has with the brand, as -conveyed- through the physicality, functionality, and usability of the product, this brand will thrive in the marketplace, adapting itself over time, using its toolbox of signs, symbols, and the products themselves as vehicles for its own perpetuation. Thus, we seek the best user experience and functionality, and our success will encode for future generations more exacting standards, both for the usability of our products as well as for the symbolic arena in which we primarily live.
First, with a broad stroke, I attempt to banish the interloper – UX – by association with the outmoded, if not discredited: It appears that user-centered doctrine is based in a traditional Darwinist “survival of the fittest” Weltansicht mixed with a more familiar cultural hamstring, Amerikanischer Puritanism. Here goes: Our job as designers is to develop a better, more successful product (read: organism) that will, by virtue of its superior qualities, will survive in the marketplace (read: cold, cruel world). Of course, any association with marketing (read: Eve, the Devil) will corrupt the product and the user (read: us, poor sinners).
On the other hand, a brand-centric point of view recognizes that, first, and foremost, we are symbolic creatures and that we live and die on Signs. In neo-Darwinian fashion, we believe that it will remain a battle for the fittest. It won’t be the best product or tool that wins necessarily: we’ve overcome that (wir haben überwunden das), it’s second nature to us already. Our work as designers begins and ends with Being, what’s coming over the horizon, capturing the usable, and making it live and resonate within our symbolic arsenal. It WILL function, we’ll make sure of that; but first, let it be part of the thriving excess of signs, symbols, jingles and doo-dads. In other words, let it be a Meme.
OK, now that the monster is out of the box, let me restate it: Our work as designers is to develop ever more compelling memes that allow symbolic association and identity to thrive between the brand and its functional components. By virtue of the symbolic association a person has with the brand, as -conveyed- through the physicality, functionality, and usability of the product, this brand will thrive in the marketplace, adapting itself over time, using its toolbox of signs, symbols, and the products themselves as vehicles for its own perpetuation. Thus, we seek the best user experience and functionality, and our success will encode for future generations more exacting standards, both for the usability of our products as well as for the symbolic arena in which we primarily live.